Terms and Conditions

Here you will find the conditions that regulate the contracting and purchase of DENTALPLAY products, the rights and obligations of both parties and information on the procedures of the purchase process, among other issues.

We inform you that these General Conditions comply with the provisions of the Law of Services of the Information Society and Electronic Commerce (LSSICE), the Law of Consumers and Users and other current legislation on the subject.


1. Acceptance and validity of the Terms and Conditions:

These Conditions are mandatory for both parties. The Customer shall be bound to each and every one of these Terms and Conditions without any kind of reservation when contracting products with Smilez Simon S.L. (DENTALPLAY), being its obligation and responsibility to read them beforehand.
The Customer must read the Terms and Conditions. If you are not satisfied with them, do not continue with the purchase process, since these conditions will be applicable in any case.

2. Pricing:

Prices are in Euros and are valid except for typographical errors. All prices do not include the taxes of each country, which in the case of Spain will be the VAT, which will be applicable the day of the order to Spanish territory. The prices include the expenses corresponding to the shipment of the products.

3. Payment:

The Customer agrees to pay at the time that places the order.
Payments can be made via PAYPAL payment platform, Credit Card or Wire transfer to:
Beneficiary: SMILEZ SIMON S.L.
C.C.C: IBAN ES16 2080 0054 1730 4002 2228 SWIFT: CAGLESMMXXX
Obligations of Payment: the Client is obliged to pay 100% of the expenses in the act of formalizing this purchase under these terms.

4. Product:

DENTALPLAY will do its best to satisfy all its Customers in the demand of the products. However, sometimes, and due to causes difficult to control by DENTALPLAY such as human error or computer system incidents, it is possible that the order processing time may be extended.
If the product is not available after the order has been placed, the Customer will be informed by e-mail of the total or partial cancellation of the order. Partial cancellation of the order due to unavailability does not entitle the Customer to cancel the entire order.

5. Shipping:

5.1 Delivery of the product
DENTALPLAY undertakes to deliver the product in perfect condition, through a link that will be provided to the customer in the email address indicated. DENTALPLAY shall not be liable for any errors caused in the delivery when the delivery address entered by the Customer in the order form does not conform to reality or has been omitted.
5.2 Delivery time
Deliveries will be made within 5-10 working days from receipt of the Customer's logo for personalization (OK to proof of personalization) and payment of the selected product. In cases of delays in deliveries, DENTALPLAY will inform its customers as soon as it becomes aware of them. Each shipment is considered completed from the moment that DENTALPLAY makes the product available to the Customer, which is materialized through the download link provided by

6. Return and cancellation policies

6.1 Return of goods:
Our policy, in compliance with current regulations, does not grant the right to return the item purchased at.
DENTALPLAY once downloaded. In the case of the purchase of Streaming subscription, you will not be entitled to any refund.
6.2 Order cancellation:
If the cancellation of the order arrives before sending the download link of the video files, the customer will have no charge.
In case of cancellation after sending the download link, the order will be considered finalized and the customer will not be entitled to any cancellation or refund.
right to cancellation or refund.

7. Data Protection

In DENTALPLAY we are especially concerned about the privacy of our users. Therefore, we not only comply with the current regulations at European (RGPD 2016/679) and national level (LOPDGDD 3/2018), but we also promote its compliance and demand it to all our suppliers and collaborators.
In order for a user to purchase through DENTALPLAY it will be necessary to provide us with a series of data that are essential.

8. Particular Conditions, Intellectual and Industrial Property

8. 1 Object linked to the products purchased from DENTALPLAY

The Author assigns to the Client, on a non-exclusive basis, during the term of this Agreement, and for the purpose of reproducing the videos in the clinic/clinics explicitly specified in the order, the rights of reproduction and public communication of the works, so that the works can be exhibited in the Clinic, being prohibited its use without prior authorization in online media such as internet or video platforms. The use of Dentalplay videos on Youtube is expressly prohibited. For their
use on the Clinic's website and social networks (Facebook, Linkedin, Instagram, Twitter), it will be conditioned to have a valid Dentalplay Web license and will only be allowed in a single domain provided by the Client and belonging to the Dental Clinic that performs the contracting. A unique embed code will be provided per video, domain and client, being the Client's responsibility the integration of these codes in their website/social networks. The Video Streaming service according to the rules described above will be charged separately to the amount of the videos purchased through an annual fee, except for the validity of a promotion that excludes the charge of its amount for a defined time.

8. 2 Ownership of Intellectual Property related to DENTALPLAY products

This assignment does not constitute a sale or transfer of ownership of the intellectual property rights, which in any case correspond to the Author, but, as a non-exclusive assignment, only entitles the assignee to use the materials under the agreed terms. Therefore, the Author remains the owner of any copyrights to which he/she may be entitled on the works covered by this contract. The DentalPlay logo will always be present on all works, located in the upper left corner. These works may not be transferred or sold to third parties unless expressly authorized by the author.

8.3 Declaration of Authorship and Availability of Rights
The Author declares that he/she is the owner of the intellectual property rights in relation to the works covered by this Agreement, that the works are original and that if he/she has previously assigned his/her rights to third parties, possibly publishers, he/she retains the right to publish them.

8. 4 Obligations of the parties
The Author shall make the works available to users for respectful and fair use as permitted by the license. In any case, the use of the works will always require that authorship is cited, no commercial benefit is obtained, no derivative works are made, and no responsibility is assumed or guaranteed for other ways in which users make subsequent use of the works.
The Author, for the effects foreseen in these terms and whenever applicable, assures that he/she has the consent of other copyright holders of the works (possibly co-authors), being responsible for any damages that may arise from the absence of such consent.

8. 5 Duration

This Agreement will enter into force with the payment of the purchase and will have the maximum duration that the law regulating intellectual property grants to exploitation rights.

8. 6 Intellectual and Industrial Property related to the website and the DENTALPLAY trademark

All the contents of the website www.dentalplay.es (including, without limitation, databases, images and photographs, drawings, graphics and text files) are property of DENTALPLAY or of the content providers, having been, in the latter case, licensed or assigned by them and are protected by national and international intellectual and industrial property laws. The user undertakes to use the contents made available at www.dentalplay.es in accordance with the aforementioned Law, as well as with the morality and accepted good customs and public order. The user shall refrain from carrying out conducts that violate the intellectual or industrial property rights of DENTALPLAY or third parties, or that violate or infringe the personal or family privacy or the image of third parties, or that are illicit or against morality. The user shall in any case indemnify DENTALPLAY against any claim, judicial or extrajudicial that may be brought against it as a result of such use.
The trademarks, signs, distinctive signs or logos of the website www.dentalplay.es are property of DENTALPLAY and are duly registered, without any of the exploitation rights being recognized to the user beyond what is strictly necessary for the correct use of the network.
The texts, data and graphic drawings are the property of DENTALPLAY or of the information providers, and may not be modified, copied, transformed, altered, reproduced, adapted or translated by third parties without the express authorization of the third party owner of said content. The provision of the text, data and graphic drawings does not imply, in any case, the transfer of ownership or the granting of a right of exploitation, reproduction, dissemination, processing, distribution or transmission in their favor, other than the right of use involving the legitimate use of www.dentalplay.es.
All photographs and images published on the website www.dentalplay.es will be used for a legitimate purpose. DENTALPLAY puts special care and care in the use and publication of the same, respecting at all times the privacy of the persons who appear in them.
The images published on the website www.dentalplay.es are not a source of public access and may not be reproduced in whole or in part, nor transmitted or recorded by any information retrieval system, without the consent of those concerned.

9. Applicable Jurisdiction

This Agreement, its interpretation and application, shall be governed by the applicable Spanish and Community legislation, including that established by international conventions and treaties to which Spain is a party. For the resolution of any litigious controversy derived from this Agreement, the parties submit expressly, waiving any other jurisdiction that may correspond to them, to the Courts and Tribunals of A Coruña. The acceptance of these Terms and Conditions serves as proof of compliance
between the parties.