WHO IS THE DATA CONTROLLER?
- Responsible: SMILEZ SIMON, S.L. (hereinafter, "DENTALPLAY")
- VAT NUMBER: B70473855
- Registered office: Ronda Outeiro 146, 2ºD, 15007 A Coruña
- Contact e-mail: firstname.lastname@example.org
- Registry Data: Commercial Registry of A CORUÑA T 3569, F 166, S 8, H C 53923, I/A 2 (17.03.16)
WHAT INFORMATION DO WE COLLECT AND PROCESS FROM THE USER THROUGH THE WEBSITE?
Through the Contact Form
On our website you will find the option to write to us to clarify any doubts you may have regarding the operation of our products or anything else you may need. To answer, we will contact you via email or phone number, if you have indicated it to us.
Through our corporate email
Through our email: email@example.com you can write to us and/or request the information you consider necessary to clarify any doubts related to our services.
Through the user account
Those customers who purchase DENTALPLAY products will have a user account associated with their email address and a password linked to it.
In the event that the user provides us with data of third parties, the user assumes the responsibility of having previously informed them and having their consent to do so, in accordance with Article 14 of the RGPD.
FOR WHAT PURPOSE DO WE PROCESS THE USER'S PERSONAL DATA?
DENTALPLAY processes personal data for the purposes described below, depending on the reason for which they have been provided:
To carry out the provision of the contracted products/services, the maintenance of the contractual relationship and the follow-up of the same.
Contact, process, manage and respond to the user's request, application, incident or query (either via email, contact form or telephone).
Manage, where appropriate, the user's participation in the customer's private area.
Manage, where appropriate, the sending of commercial communications about products and services marketed by DENTALPLAY by electronic and/or conventional means.
Perform, where appropriate, a user profile to offer products and services related to DENTALPLAY according to their interests.
WHAT IS THE LEGITIMACY OF THE PROCESSING OF THE USER'S DATA?
The legal basis for the processing of your personal data for the purposes set out in the previous section: a), b) and c) is the execution of the provision of the corresponding service, and it is an imperative obligation to do so.
The legal basis for the processing of personal data for purposes d) and e) is the consent expressly given by the user.
FOR HOW LONG WILL THE USER'S PERSONAL DATA BE PROCESSED?
The data for the management of the relationship with the customer and the billing and collection of services will be retained for as long as the contract is in force. After the end of this relationship, if applicable, the data may be kept for the time required by applicable law and until the expiration of any liabilities arising from the contract.
The data for the management of queries and requests will be kept for the time necessary to respond to them, and where appropriate, while the person concerned does not request the withdrawal of their consent to send information related to your query.
The data for sending commercial communications and commercial profiling of our products or services will be retained as long as the user does not revoke their consent.
TO WHICH RECIPIENTS WILL THE USER'S PERSONAL DATA BE COMMUNICATED?
As a general rule, your data will not be disclosed to third parties unless there is a legal obligation or it is necessary to carry out the provision of the service. With this in mind:
The user's personal data could be communicated to the financial institutions through which the management of collections and payments is articulated.
They could also be communicated to the competent Public Administrations in the cases provided by law.
Where appropriate, they will also be communicated to DENTALPLAY's data processors for the proper provision of the service.
WHAT ARE THE USER'S RIGHTS?
Any user who provides personal data to DENTALPLAY may exercise the following rights:
Access, rectification, opposition, deletion, portability, and limitation of the treatment, as well as to refuse the automated treatment of the personal data collected by DENTALPLAY.
In turn, any user shall have the right to withdraw the consent given at any time.
These rights may be exercised free of charge by the user, referring to the request specified in the application through the contact details listed in paragraph 1 (registered office or e-mail).
DENTALPLAY reminds the user that he/she has the right to file a complaint before the relevant supervisory authority, whenever he/she considers that his/her rights have been violated. The competent authority in Spain is the Spanish Data Protection Agency ( www.aepd.es ).
HOW TO REVOKE COMMERCIAL AND PROMOTIONAL COMMUNICATIONS?
The user has the right to revoke his consent given at any time for the sending of commercial communications, simply by notifying DENTALPLAY and informing that he does not wish to continue receiving commercial communications. To do so, the user may revoke his consent by referring to his request through the contact details listed in paragraph 1.
WHAT SECURITY MEASURES DO WE HAVE IN PLACE?
DENTALPLAY undertakes to comply with the obligation of secrecy of personal data and its duty to protect them, treating the personal data of the user at all times in strict confidentiality, adopting for this purpose the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, unauthorized access or treatment, given the state of technology, the nature of the data stored and the risks to which they are exposed.
SOCIAL MEDIA POLICY
DENTALPLAY has a corporate profile on the social networks Facebook, Instagram, Twitter and YouTube.
Therefore, DENTALPLAY is the "Responsible for the processing of your data" by virtue of the existence of such profiles on social networks and the fact that you follow us and by virtue of this we can also follow you.
The above means that if you decide to join our corporate profile as a follower or by giving a "Like" or "Like" to our content or profile, you accept the present policy, where we explain your rights and how we use your data.
As the party responsible for the processing of your data, we guarantee confidentiality in the processing and compliance with your rights, always under the effects of the current regulations on data protection.
On the other hand, we inform you that we will use these social networks to announce news or relevant information related to the services we offer, or on topics that we consider to be of interest to you. Using the functionalities of these platforms, you may receive on your wall or in your profile news with this type of information.
However, we also inform you that there is no link between DENTALPLAY and such platforms or social networks, so you will accept their policy of use and conditions once you access them and/or validate their notices and terms and conditions in the registration procedure, not being DENTALPLAY responsible for the use or processing of your data that is done outside the strict relationship and provision of services indicated in this policy.
INTEGRATION WITH THE REST OF THE LEGAL TEXTS